[JSDSERVER-1600] Hipchat Notification is showing Created by null if username has combination of uppercase and lowercase letters. - Create and track feature requests for Atlassian products.

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Type: Bug
Resolution: Fixed
Priority: Low
Fix Version/s: 2.3, 2.4-OD-03
Affects Version/s: None
Component/s: API and Integrations
Labels:
- OnDemand

Bug Fix Policy:
View Atlassian Server bug fix policy

NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

Steps to Reproduce

Access Customer Portal with a Username that has combination of uppercase and lowercase letters.
JIRA Service Desk Project has Hipchat Integration (Issue Created)
Hipchat Notification is showing Created by null

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hipchat.png
11 kB
03/Mar/2015 2:43 PM

relates to

JSDSERVER-1525 Error when creating Service Desk request with Notify Hipchat post function in Create Issue transition

Closed

JSDCLOUD-1600 Hipchat Notification is showing Created by null if username has combination of uppercase and lowercase letters.

Closed

Form Name

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Assignee:: Thong Bui Quang (Inactive)

Reporter:: Janice Alor (Inactive)

Affected customers:: 2 This affects my team

Watchers:: 3 Start watching this issue

Created:: 03/Mar/2015 2:42 PM

Updated:: 27/Mar/2019 5:46 AM

Resolved:: 17/Mar/2015 7:09 AM