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  1. Jira Service Management Data Center
  2. JSDSERVER-1528

Possibility to disable individual request types in customer portal and use in email-only mode

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Same as JSD-1012, but only for individual request types, and not the entire portal.

            [JSDSERVER-1528] Possibility to disable individual request types in customer portal and use in email-only mode

            Charlie Marriott made changes -
            Resolution Original: Done [ 17 ] New: Fixed [ 1 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010574 ] New: JAC Suggestion Workflow 3 [ 3645985 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663874 ] New: JAC Suggestion Workflow [ 3010574 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2322476 ] New: Confluence Workflow - Public Facing v4 [ 2663874 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053942 ] New: JSD Suggestion Workflow - TEMP [ 2322476 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2049209 ] New: JSD Suggestion Workflow [ 2053942 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280672 ] New: JSD Suggestion Workflow - TEMP [ 2049209 ]
            jonah (Inactive) made changes -
            Description Original: Same as JSD-1012, but only for individual request types, and not the entire portal. New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1528].
              {panel}

            Same as JSD-1012, but only for individual request types, and not the entire portal.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1528 [ JSDCLOUD-1528 ]
            Marty (Inactive) made changes -
            Component/s New: Customer Portal [ 26191 ]
            Component/s Original: Customer Portal - Customisation [ 38491 ]

              Unassigned Unassigned
              smackie@atlassian.com Shannon S
              Votes:
              9 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: