-
Suggestion
-
Resolution: Duplicate
-
None
-
None
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
As a JSD portal admin, I would like the ability to configure wether Respond to Customer, or Internal Comment is the default option.
Alternative story:
As a JSD agent, I would like the ability to configure wether Respond to Customer, or Internal Comment is the default option for me.
- duplicates
-
JSDSERVER-1928 Allow admin to configure default tab for Comment field
- Closed
- relates to
-
JSDCLOUD-1469 Add ability to configure default response target
- Closed