Add ability to configure default response target

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    • Type: Suggestion
    • Resolution: Duplicate
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    • Component/s: Issue View
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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a JSD portal admin, I would like the ability to configure wether Respond to Customer, or Internal Comment is the default option.

      Alternative story:

      As a JSD agent, I would like the ability to configure wether Respond to Customer, or Internal Comment is the default option for me.

              Assignee:
              Unassigned
              Reporter:
              Boris Berenberg (Inactive)
              Votes:
              2 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: