Add ability to configure default response target

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    • Type: Suggestion
    • Resolution: Duplicate
    • Component/s: Issue View
    • None

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As a JSD portal admin, I would like the ability to configure wether Respond to Customer, or Internal Comment is the default option.

      Alternative story:

      As a JSD agent, I would like the ability to configure wether Respond to Customer, or Internal Comment is the default option for me.

            Assignee:
            Unassigned
            Reporter:
            Boris Berenberg (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: