Details
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Suggestion
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Resolution: Unresolved
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None
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619
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32
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Description
NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.
Problem Definition
Currently in Jira Service Management it is not possible to assign any request type to sub-task therefore sub-task is not visible for customer and customer can't receive any notification when sub-task is updated.
Suggested Solution
As a JSM Agent, It would be nice to be able to tag sub-tasks with a request type so that customers will receive customer facing updates and ticket transition notifications by email when the subtasks are updated.
Attachments
Issue Links
- is duplicated by
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- Closed
- relates to
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- Under Consideration
- is related to
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SSE-725 Loading...
- mentioned in
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