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  1. Jira Service Management Data Center
  2. JSDSERVER-12397

Dark mode/theme for Jira Service Management (queue, request view & Assets)



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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.


      Atlassian Update – May 2023

      Hi everyone,

      Atlassian Data Center team is pleased to share that we are actively exploring our options for highly-anticipated dark mode settings for Jira Software, Jira Service Management, Confluence, Bitbucket, and Bamboo! We have updated the public roadmap and are hard at work on allowing users to switch from the traditional white background to a darker, more subdued colour scheme.

      There is not yet a specific date for release and we will share updates on Data Center public roadmap as we have more information. All of our product teams are excited to enhance the user experience and make our software even more accessible to a wider range of users while providing a more comfortable and visually appealing experience.

      Kind regards,

      Divyanshi Vashist
      Jira Service Management, Data Center


      A dark theme is a user interface design that uses a dark colour scheme instead of a light one. This means that the interface's background is dark (usually black or dark grey) and the text, icons, and other UI elements are displayed in lighter colours (typically white or light grey).

      Dark themes offer several benefits. They can reduce eye strain and make it easier to read text on the screen, especially in low-light environments. They can also make the interface look sleek and modern, and they can be easier on the battery life of devices with OLED or AMOLED displays, as these displays use less power when displaying black pixels.


      Support a dark theme for Jira Service Management Data Center and Server. This ticket is scoped to the "Agent views" of JSM, such as the Queue, Request view and Assets. Please see JSDSERVER-12398 for the dark mode suggestion for the customer portal.  


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              dvashist Divyanshi
              cmarriott Charlie Marriott
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