[JSDSERVER-1190] JIRA Admins should be able to delete Servicedesk Issues - Create and track feature requests for Atlassian products.

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Type: Suggestion
Resolution: Low Engagement
Fix Version/s: None
Component/s: Licensing & Permissions
Labels:
None

Support reference count:
1
Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

With our new SD 2.0 pricing and permissions scheme, you need to be an Agent to be able to modify a SD issue in any way.

This is in convenient for a few customers, as they feel that JIRA Admins should have some rights to modify the issues, such as delete, etc.

blocks

JSDSERVER-2253 Do not burn JSD License for Jira-Administrators

Closed

JSDSERVER-4337 Feature Request: allow admins of Service Desk without using agent licenses

Closed

relates to

JSDCLOUD-1190 JIRA Admins should be able to delete Servicedesk Issues

Closed

Form Name

No work has yet been logged on this issue.

Assignee:: Unassigned

Reporter:: Shannon S

Votes:: 7 Vote for this issue

Watchers:: 3 Start watching this issue

Created:: 19/Nov/2014 10:21 AM

Updated:: 17/May/2021 10:44 PM

Resolved:: 17/May/2021 10:44 PM