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Suggestion
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Resolution: Low Engagement
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None
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None
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1
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
With our new SD 2.0 pricing and permissions scheme, you need to be an Agent to be able to modify a SD issue in any way.
This is in convenient for a few customers, as they feel that JIRA Admins should have some rights to modify the issues, such as delete, etc.
- blocks
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JSDSERVER-2253 Do not burn JSD License for Jira-Administrators
- Closed
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JSDSERVER-4337 Feature Request: allow admins of Service Desk without using agent licenses
- Closed
- relates to
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JSDCLOUD-1190 JIRA Admins should be able to delete Servicedesk Issues
- Closed
Form Name |
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[JSDSERVER-1190] JIRA Admins should be able to delete Servicedesk Issues
Resolution | Original: Won't Do [ 10000 ] | New: Low Engagement [ 10300 ] |
Status | Original: Closed [ 6 ] | New: Closed [ 6 ] |
Resolution | New: Won't Do [ 10000 ] | |
Status | Original: Gathering Interest [ 11772 ] | New: Closed [ 6 ] |
Workflow | Original: JAC Suggestion Workflow [ 3012391 ] | New: JAC Suggestion Workflow 3 [ 3647259 ] |
Workflow | Original: Confluence Workflow - Public Facing v4 [ 2664150 ] | New: JAC Suggestion Workflow [ 3012391 ] |
Support reference count | New: 1 |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 2323704 ] | New: Confluence Workflow - Public Facing v4 [ 2664150 ] |
Status | Original: Open [ 1 ] | New: Gathering Interest [ 11772 ] |
Workflow | Original: JSD Suggestion Workflow [ 2052413 ] | New: JSD Suggestion Workflow - TEMP [ 2323704 ] |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 2047473 ] | New: JSD Suggestion Workflow [ 2052413 ] |
Workflow | Original: JSD Suggestion Workflow [ 1279439 ] | New: JSD Suggestion Workflow - TEMP [ 2047473 ] |
Hi,
Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.
This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).
We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.
To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.
Regards,
Jira Service Management, Server & Data Center