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  1. Jira Service Management Data Center
  2. JSDSERVER-1190

JIRA Admins should be able to delete Servicedesk Issues

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Details

    • Suggestion
    • Resolution: Low Engagement
    • None
    • Licensing & Permissions
    • None
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      With our new SD 2.0 pricing and permissions scheme, you need to be an Agent to be able to modify a SD issue in any way.

      This is in convenient for a few customers, as they feel that JIRA Admins should have some rights to modify the issues, such as delete, etc.

      Attachments

        Issue Links

          blocks

          Suggestion - JSDSERVER-4337 Feature Request: allow admins of Service Desk without using agent licenses

          • Closed

          Suggestion - JSDSERVER-2253 Do not burn JSD License for Jira-Administrators

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-1190 JIRA Admins should be able to delete Servicedesk Issues

          • Closed

          Activity

            People

              Unassigned Unassigned
              smackie@atlassian.com Shannon S
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              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

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