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  1. Jira Service Management Data Center
  2. JSDSERVER-1190

JIRA Admins should be able to delete Servicedesk Issues

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • Licensing & Permissions
    • None
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      With our new SD 2.0 pricing and permissions scheme, you need to be an Agent to be able to modify a SD issue in any way.

      This is in convenient for a few customers, as they feel that JIRA Admins should have some rights to modify the issues, such as delete, etc.

            [JSDSERVER-1190] JIRA Admins should be able to delete Servicedesk Issues

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012391 ] New: JAC Suggestion Workflow 3 [ 3647259 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664150 ] New: JAC Suggestion Workflow [ 3012391 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2323704 ] New: Confluence Workflow - Public Facing v4 [ 2664150 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2052413 ] New: JSD Suggestion Workflow - TEMP [ 2323704 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047473 ] New: JSD Suggestion Workflow [ 2052413 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279439 ] New: JSD Suggestion Workflow - TEMP [ 2047473 ]
            jonah (Inactive) made changes -
            Description Original: With our new SD 2.0 pricing and permissions scheme, you need to be an Agent to be able to modify a SD issue in any way.

            This is in convenient for a few customers, as they feel that JIRA Admins should have some rights to modify the issues, such as delete, etc.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1190].
              {panel}

            With our new SD 2.0 pricing and permissions scheme, you need to be an Agent to be able to modify a SD issue in any way.

            This is in convenient for a few customers, as they feel that JIRA Admins should have some rights to modify the issues, such as delete, etc.

              Unassigned Unassigned
              smackie@atlassian.com Shannon S
              Votes:
              7 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: