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Suggestion
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Resolution: Low Engagement
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None
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None
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0
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4
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
When an Admin uninstall JIRA Service Desk, it will only remove the jira-servicedesk-x.x.x.jar, you have to manually uninstall the rest of dependencies-plugin:
atlassian-client-resource-x.x.x.jar
atlassian-chaperone-x.x.x.jar
atlassian-pocketknife-api-commons-plugin-x.x.x.jar
atlassian-timed-promise-plugin-x.x.x.jar
jira-email-processor-plugin-x.x.x.jar
jira-workinghours-plugin-x.x.x.jar
pocketknife-features-plugin-x.x.x.jar
servicedesk-automation-modules-plugin-x.x.x.jar
servicedesk-automation-plugin-x.x.x.jar
- is duplicated by
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JSDSERVER-5415 Uninstalling Jira Service Desk leaves behind plugins, preventing successful reinstall
- Closed
- is related to
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JSDSERVER-1246 Disabling Atlassian Chaperone causes Service Desk to stop working
- Closed
- relates to
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JSDCLOUD-1033 Uninstalling Service Desk should uninstall its dependencies as well
- Closed