Active Directory integration for customers

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      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Problem Definition

      We have not found a way to integrated AD with JSD, to automatically add and sync all users of a specific security group.

      Our understanding, from reading the documentation and from testing the service desk, is that currently customers have to "sign up", e.g. to create a new user, not integrated with AD and with a different password.

      Suggested Solution

      We would like to be able to use a specific AD security group, even Domain Users, to add automatically users to the JSD customers group, and to let these users to use their AD credentials to login to JSD.

      Note

      If you are using JIRA Server, then it's possible and please refer to JSD-4333.

            Assignee:
            Unassigned
            Reporter:
            Alessandro Riolo
            Votes:
            278 Vote for this issue
            Watchers:
            151 Start watching this issue

              Created:
              Updated: