Details
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Bug
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Resolution: Timed out
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Low
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1
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Severity 3 - Minor
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Description
Issue Summary
In the request type configuration, you can add a description (field help) to each field added to the form. Although this field supports text formatting, the text in the portal is not rendered like the preview.
Steps to Reproduce
- Go to a service project > Project settings > Request types
- Click on a Request type and select the Request form tab
- Add formatted text to the Field help of a visible field, including a panel, borders, and colors
- Click on Update and observe the preview
- Click on Preview form in portal.
Expected Results
The formatted description will be exactly like the configuration page.
Actual Results
The format is broken.
Workaround
None at the moment
Attachments
Issue Links
- is related to
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JSDCLOUD-10950 Adding a field description in the field configuration for a JSM project generates broken help text in request type form and customer portal
- Closed