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  1. Jira Service Management Cloud
  2. JSDCLOUD-9072

Markdown editor for Description field in the customer portal

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      Description

      Problem

      The Description field on a Request type (Customer portal) is a simple text box where a customer can just describe the issue and there is no option to add code blocks, format the text, or mention someone.

      Suggestion

      Add the same editor as the comment box where the customer can format the text correctly in order to create a ticket with a clear and organized description.

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              Assignee:
              59c735ccc3fd Ewin Davis K
              Reporter:
              adaluz Angélica Luz
              Votes:
              19 Vote for this issue
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              13 Start watching this issue

                Dates

                Created:
                Updated: