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  1. Jira Service Management Cloud
  2. JSDCLOUD-9795

WYSIWYG editor for default description in request type configuration(Next-Gen) does not work

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    Details

    • Type: Bug
    • Status: Gathering Impact (View Workflow)
    • Priority: Low
    • Resolution: Unresolved
    • Component/s: Next-gen
    • Labels:
      None

      Description

      Issue Summary

      WYSIWYG editor for default description in request type configuration(Next-Gen) does not work

      Steps to Reproduce

      1. Access a Next-Gen JSM project settings > Request types
      2. Expand the description field
      3. Under Default description (optional) add a custom text. Eg. Like a header or a "Bold" text.

      Expected Results

      1. Values are rendered in the portal using the style defined

      Actual Results

      While accessing the request in the portal the wiki markup is displayed.

      Workaround

      Use plain text instead

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              Assignee:
              Unassigned Unassigned
              Reporter:
              tbehm@atlassian.com Thiago Behm
              Votes:
              3 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated: