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  1. Jira Service Management Cloud
  2. JSDCLOUD-13618

Allow inline images in Description field on Customer Portal

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    Description

      Customers would like to insert inline images in the Description field on the Portal, without using markdown. 

      At the moment the Agent view supports inline images:

       

      But the Portal view doesn't not:

      Workaround

      The current workaround- using markdown - requires markdown knowledge which cannot expected from end users.

      !attachmentfilename.jpg|thumbnail! 

       

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                Updated: