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      Problem

      Currently, it's not possible to delete any default/custom status from Next-Gen Service Desk Projects, only remove it from a Workflow, which may result in many available and unused statuses.

      Suggestion

      Add a new button called "Remove from Workflow" and Update the "Delete Status" button in Status Details.
      For the "Delete Status" button:

      • Jira will show a pop-up asking if the user really wants to delete the Status
      • It only allows deleting if any other workflow isn't using the Status.
      • If the user confirms, it will delete the Status from the entire project.

      For the "Remove from Workflow" button:

      • Jira will only remove the Status from the current Workflow.

      Actual:

      Suggestion:

        1. Actual.png
          147 kB
          Yuri Moura
        2. Expected.png
          151 kB
          Yuri Moura

            Unassigned Unassigned
            bd0e47de2684 Yuri Moura
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            5 Vote for this issue
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            3 Start watching this issue

              Created:
              Updated: