• Type: Sub-task
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: None
    • Component/s: None
    • None

      Problem

      Currently, it's not possible to delete any default/custom status from Next-Gen Service Desk Projects, only remove it from a Workflow, which may result in many available and unused statuses.

      Suggestion

      Add a new button called "Remove from Workflow" and Update the "Delete Status" button in Status Details.
      For the "Delete Status" button:

      • Jira will show a pop-up asking if the user really wants to delete the Status
      • It only allows deleting if any other workflow isn't using the Status.
      • If the user confirms, it will delete the Status from the entire project.

      For the "Remove from Workflow" button:

      • Jira will only remove the Status from the current Workflow.

      Actual:

      Suggestion:

        1. Expected.png
          151 kB
          Yuri Moura
        2. Actual.png
          147 kB
          Yuri Moura

            Assignee:
            Unassigned
            Reporter:
            Yuri Moura (Inactive)
            Votes:
            5 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated: