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  1. Jira Service Management Cloud
  2. JSDCLOUD-8533

Ability to revoke portal only customers access via REST API

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    Description

      Problem Definition

      Currently, the REST API only allows creating new customers.
      https://developer.atlassian.com/cloud/jira/service-desk/rest/#api-customer-post

      Suggested Solution

      Create a REST API to revoke portal only customers' access

      Why this is important

      If you have multiple users to revoke, doing it using REST API will be faster and less expensive than having to edit all customers one by one through the UI

      Workaround

      Edit on the UI

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              Unassigned Unassigned
              dbonotto Dario B
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              Dates

                Created:
                Updated: