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  1. Jira Service Management Cloud
  2. JSDCLOUD-5695

Set customer account's password through REST API

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    Description

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of https://jira.atlassian.com/browse/JSDCLOUD-8533 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

      Thank you again for your feedback!

      Akriti Gupta
      Jira Service Management Cloud team

      Problem Definition

      Looking into automatically update the Customers' passwords for the Customer Portal when the company's software updates their password is not possible.

      Suggested Solution

      Create a REST API call to update the customer's password.

      Attachments

        Issue Links

          is related to

          Suggestion - ID-8370 Update customer name and email using REST API on Jira Service Desk Cloud

          • Gathering Interest

          Suggestion - JSDCLOUD-8533 Ability to revoke portal only customers access via REST API

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              lmedina Lorenzo Bueno
              Votes:
              27 Vote for this issue
              Watchers:
              20 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: