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  1. Jira Service Management Cloud
  2. JSDCLOUD-8317 Team-managed Jira Service Desk Projects
  3. JSDCLOUD-8212

Add the "Show transition in the customer portal" checkbox for next-gen/team-managed projects

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    • Icon: Sub-task Sub-task
    • Resolution: Done
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    • Next-gen
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      Problem

      While using a next-gen project, it isn't possible to set a transition to show in the customer portal for customers to transition issues, like Escalate.

      Suggested resolution

      Add the ability to show transitions in the customer portal for next-gen/team-managed projects.

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              a620038e6229 Jehan Gonsalkorale
              esantos@atlassian.com Eduardo Santos
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                Created:
                Updated:
                Resolved: