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Details

Type: Sub-task
Resolution: Done
Fix Version/s: None
Affects Version/s: None
Component/s: Next-gen
Labels:
None

Description

Problem

While using a next-gen project, it isn't possible to set a transition to show in the customer portal for customers to transition issues, like Escalate.

Suggested resolution

Add the ability to show transitions in the customer portal for next-gen/team-managed projects.

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image-2022-08-15-19-37-45-304.png
370 kB
15/Aug/2022 2:07 PM
image-2022-08-15-19-38-20-718.png
179 kB
15/Aug/2022 2:08 PM
image-2023-02-28-20-22-09-298.png
37 kB
28/Feb/2023 9:22 AM

Issue Links

relates to

JSDCLOUD-8860 Allow customer transitions in next-gen projects via api

Closed

mentioned in: Page Loading...; Page Loading...

Activity

People

Assignee:: Jehan Gonsalkorale

Reporter:: Eduardo Santos

Votes:: 72 Vote for this issue

Watchers:: 72 Start watching this issue

Dates

Created:: 19/Jun/2019 7:53 PM

Updated:: 28/Feb/2023 9:22 AM

Resolved:: 28/Feb/2023 9:21 AM