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  1. Jira Service Desk Cloud
  2. JSDCLOUD-798

Allow multiple email addresses to be associated with a single Service Desk

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      41
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      96
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      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem: A single Service Desk may have many Request Types yet only one email account can be associated with one Request Types meaning users have to use the GUI to create a Service Desk Request.

      Suggestion(s): Allow multiple email address to be associated with a single Service Desk, multiple Request Types to be associated with a single email address, or holistically associate the Service Desk with one email.

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              Assignee:
              jdcruz Jason D Cruz
              Reporter:
              jgiles@atlassian.com James Giles IV (Inactive)
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              284 Vote for this issue
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              193 Start watching this issue

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                Created:
                Updated: