Status: Closed (View Workflow)
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
As stated in this documentation, you can only link one email account with JIRA Service Desk.
It would be better if users are able to link multiple email account with JIRA Service Desk if for some reason forwarding rules or aliases doesn't work for them.
JSDCLOUD-798 Allow multiple email addresses to be associated with a single Service Desk
- Under Consideration
- is related to
JSDSERVER-835 Allow linking of multiple email accounts with JIRA Service Desk