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  1. Jira Service Management Data Center
  2. JSDSERVER-835

Allow linking of multiple email accounts with JIRA Service Desk


    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • Email - Incoming
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As stated in this documentation, you can only link one email account with JIRA Service Desk.

      It would be better if users are able to link multiple email account with JIRA Service Desk if for some reason forwarding rules or aliases doesn't work for them.

            Unassigned Unassigned
            ywoo Yit Wei
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