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Suggestion
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Resolution: Duplicate
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None
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Currently using the issue key in the search box on the my requests page does not find the issue. As the issue key is also not displayed (JSD-393) customers are not able to use the issue key to locate issues.
- duplicates
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JSDCLOUD-390 Ability to search by reference ID in Customer Portal
- Closed
- is related to
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JSDSERVER-708 Allow customers to search for issues by issue key.
- Closed
- relates to
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JSDCLOUD-1330 Showing Issue Key in the Customer Portal
- Closed
[JSDCLOUD-708] Allow customers to search for issues by issue key.
Workflow | Original: JAC Suggestion Workflow [ 3442995 ] | New: JAC Suggestion Workflow 3 [ 3696698 ] |
Status | Original: RESOLVED [ 5 ] | New: Closed [ 6 ] |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 2317105 ] | New: JAC Suggestion Workflow [ 3442995 ] |
Status | Original: Closed [ 6 ] | New: Resolved [ 5 ] |
Workflow | Original: JSD Suggestion Workflow [ 2049974 ] | New: JSD Suggestion Workflow - TEMP [ 2317105 ] |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 2045453 ] | New: JSD Suggestion Workflow [ 2049974 ] |
Workflow | Original: JSD Suggestion Workflow [ 1872706 ] | New: JSD Suggestion Workflow - TEMP [ 2045453 ] |
Description |
Original:
Currently using the issue key in the search box on the my requests page does not find the issue. As the issue key is also not displayed ( |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-708]. {panel} Currently using the issue key in the search box on the my requests page does not find the issue. As the issue key is also not displayed ( |
Link |
New:
This issue is related to |
Project Import | New: Sun Apr 02 00:24:18 UTC 2017 [ 1491092658763 ] |
Labels | Original: affects-cloud rv | New: affects-cloud affects-server rv |
Labels | Original: rv | New: affects-cloud rv |