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  1. Jira Service Management Cloud
  2. JSDCLOUD-708

Allow customers to search for issues by issue key.

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently using the issue key in the search box on the my requests page does not find the issue. As the issue key is also not displayed (JSD-393) customers are not able to use the issue key to locate issues.

            [JSDCLOUD-708] Allow customers to search for issues by issue key.

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3442995 ] New: JAC Suggestion Workflow 3 [ 3696698 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2317105 ] New: JAC Suggestion Workflow [ 3442995 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2049974 ] New: JSD Suggestion Workflow - TEMP [ 2317105 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2045453 ] New: JSD Suggestion Workflow [ 2049974 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1872706 ] New: JSD Suggestion Workflow - TEMP [ 2045453 ]
            jonah (Inactive) made changes -
            Description Original: Currently using the issue key in the search box on the my requests page does not find the issue. As the issue key is also not displayed (JSD-393) customers are not able to use the issue key to locate issues. New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-708].
              {panel}

            Currently using the issue key in the search box on the my requests page does not find the issue. As the issue key is also not displayed (JSD-393) customers are not able to use the issue key to locate issues.
            jonah (Inactive) made changes -
            Link New: This issue is related to JSDSERVER-708 [ JSDSERVER-708 ]
            vkharisma made changes -
            Project Import New: Sun Apr 02 00:24:18 UTC 2017 [ 1491092658763 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: affects-cloud rv New: affects-cloud affects-server rv
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: rv New: affects-cloud rv

              jhansen@atlassian.com Joshua Hansen
              f05b95cfe4ab Paudi Moriarty
              Votes:
              21 Vote for this issue
              Watchers:
              19 Start watching this issue

                Created:
                Updated:
                Resolved: