Wiki markup not working on the Help Center

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    • 2
    • Severity 3 - Minor

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Summary

      Service Desk allows wiki mark up in request type descriptions, eg: 

      {color:Red} red text {color}

      This causes the markup to appear correct when viewing the specific portal page, but when viewing all portals in the help center the wiki markup displays as text.

      Help center:

      Project portal:

      Steps to Reproduce

      1. Create a Service Desk
      2. Edit the request type description to include markup

      Expected Results

      The markup is transformed in both the portal and the help center

      Actual Results

      The markup is transformed only in the portal but not in the help center

      Workaround

      No known workaround

        1. Image 2018-10-17 at 6.01.41 PM.png
          Image 2018-10-17 at 6.01.41 PM.png
          112 kB
        2. Screen Shot 2018-10-17 at 18.02.58.png
          Screen Shot 2018-10-17 at 18.02.58.png
          88 kB

            Assignee:
            Arijit
            Reporter:
            Rodrigo Baldasso
            Votes:
            1 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: