Issue Summary

JSD Help Center does not properly show the wiki-style markup in Request Type description. Description is properly displayed on specific project (portal) pages. Wiki-style markup example:

(!) {color:red}Some text!{color} (!) Other text.

This bug was fixed in JSDSERVER-4778 in JSD 3.9.13. The tests done on JSD 4.2.0, 4.5.5 and 4.10.0 show, that the issue is still present.

• JSD 4.2.0
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• JSD 4.5.5
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• JSD 4.10.0
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Steps to Reproduce

1. Create JIRA Service Desk.
2. Configure the Request Type description to use the wiki-style markup. Example is shown on the screenshots below.
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3. View the Request Type description in the Customer Portal.

Expected Results

The description properly displays the wiki-style markup on every page (both specific project (portal) page and Help Center page).

Actual Results

The description properly displays the wiki-style markup on specific project (portal) page, but not on the Help Center page.

Workaround

Currently there is no known workaround for this behaviour. A workaround will be added here when available.