[JSDCLOUD-5878] Remove e-mail signatures from incoming mail - Create and track feature requests for Atlassian products.

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Support reference count:
7
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Update 28th June 2021

Hi everyone,

Thanks for your patience with this ticket as always. The team is currently working on the feature.

However, this is targetted to release only in the next quarter (July - Sep) and not in June as per our original estimate.

Cheers,
Jason and the Jira Service Management Team

Problem

The initial ticket is quite long as the signature is taking up space which is not useful.
An extra comment is added with the signature images attached which is sort of useless.

Suggestion

Checking that everything after the signature sign "--" is removed or not taken into account

is related to

JSDCLOUD-7935 Allow deletion of multiple attachments at a time

JRACLOUD-64883 Attachment Hell with emailed comments

relates to

JRACLOUD-69971 Improve HTML parse for emails received from Outlook

JRACLOUD-14543 Better support for reply emails from Outlook by mailhandlers

JSDCLOUD-2090 Be able to remove images in mail body

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(1 blocked by, 30 mentioned in)