Details
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Suggestion
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Status: In Progress (View Workflow)
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Resolution: Unresolved
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3,988
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7
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Description
Update 6th May 2022
Hi everyone,
We are still blocked by a dependency on another team. Unfortunately, I don't have a definite date at the moment as we are working with them to resolve this before we can release this broadly to all customers.
Thanks,
Jason and the Jira Service Management team
Problem
- The initial ticket is quite long as the signature is taking up space which is not useful.
- An extra comment is added with the signature images attached which is sort of useless.
Suggestion
Checking that everything after the signature sign "--" is removed or not taken into account
Attachments
Issue Links
- is related to
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JSDCLOUD-7935 Allow deletion of multiple attachments at a time
- Closed
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JRACLOUD-64883 Attachment Hell with emailed comments
- Gathering Interest
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JST-742927 Loading...
- relates to
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JRACLOUD-69971 Improve HTML parse for emails received from Outlook
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- Gathering Impact
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JRACLOUD-14543 Better support for reply emails from Outlook by mailhandlers
- Closed
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JSDCLOUD-2090 Be able to remove images in mail body
- Gathering Interest
- blocked by
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BENTO-6744 Loading...
- mentioned in
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