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  1. Jira Service Management Cloud
  2. JSDCLOUD-5878

Remove e-mail signatures from incoming mail

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    Details

    • UIS:
      0
    • Support reference count:
      7
    • Feedback Policy:

      Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Description

      Update 28th June 2021

      Hi everyone,

      Thanks for your patience with this ticket as always. The team is currently working on the feature.

      However, this is targetted to release only in the next quarter (July - Sep) and not in June as per our original estimate. 

      Cheers,
      Jason and the Jira Service Management Team

      Problem

      • The initial ticket is quite long as the signature is taking up space which is not useful.
      • An extra comment is added with the signature images attached which is sort of useless.

      Suggestion

      Checking that everything after the signature sign "--" is removed or not taken into account

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              Assignee:
              jdcruz Jason D Cruz
              Reporter:
              asantos2@atlassian.com Augusto Pasqualotto
              Votes:
              1114 Vote for this issue
              Watchers:
              542 Start watching this issue

                Dates

                Created:
                Updated: