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  1. Jira Service Management Cloud
  2. JSDCLOUD-5878

Remove e-mail signatures from incoming mail

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    Description

      Update 6th May 2022

      Hi everyone,

      We are still blocked by a dependency on another team. Unfortunately, I don't have a definite date at the moment as we are working with them to resolve this before we can release this broadly to all customers.

      Thanks,

      Jason and the Jira Service Management team

      Problem

      • The initial ticket is quite long as the signature is taking up space which is not useful.
      • An extra comment is added with the signature images attached which is sort of useless.

      Suggestion

      Checking that everything after the signature sign "--" is removed or not taken into account

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              jdcruz Jason D Cruz
              asantos2@atlassian.com Augusto Pasqualotto
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                Created:
                Updated: