Details
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Suggestion
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Resolution: Unresolved
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95
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7
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Description
Update 15th July, 2022
Hi everyone,
Thanks for all the feedback and response to the feature. We understand that there are some outstanding items which we are tracking in these tickets.
1) Better support for Outlook (non web) mails
2) Removing unwanted attachments
Our team will provide an update on these tickets in a couple of weeks. We are closing this ticket.
Jason and the Jira Service Management team
Problem
- The initial ticket is quite long as the signature is taking up space which is not useful.
- An extra comment is added with the signature images attached which is sort of useless.
Suggestion
Checking that everything after the signature sign "--" is removed or not taken into account
Attachments
Issue Links
- is cloned from
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- Closed
- is related to
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- Closed
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- Gathering Interest
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JST-742927 Loading...
- relates to
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JSDCLOUD-11814 Improve HTML parse for emails received from Outlook
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- Closed
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- Closed
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- Reviewing
- blocked by
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- mentioned in
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