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  1. Jira Service Management Cloud
  2. JSDCLOUD-5651

Customise the portal invitation email and verification email sent to new customers

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Jira Service Desk has the option to send out an invitation email to new customers with a link to the customer portal. This email can be enabled or disabled by using a checkbox but cannot be customised.

      Jira Service Desk also has an email verification step for portals where anonymous portal isn't enabled. This email cannot be currently customised. 

        1. Screen Shot 2017-10-06 at 1.28.01 pm.png
          Screen Shot 2017-10-06 at 1.28.01 pm.png
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              Unassigned Unassigned
              asarda Amogh Sarda (Inactive)
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