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Details

Type: Suggestion
Resolution: Done
Component/s: Customer Notifications - Configuration & Customisation
Labels:
- affects-cloud

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Description

Jira Service Desk has the option to send out an invitation email to new customers with a link to the customer portal. This email can be enabled or disabled by using a checkbox but cannot be customised.

Jira Service Desk also has an email verification step for portals where anonymous portal isn't enabled. This email cannot be currently customised.

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Screen Shot 2017-10-06 at 1.28.01 pm.png
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06/Oct/2017 2:28 AM

Issue Links

relates to

I18N-3262 Improve Japanese translation for portal invitation email

Closed

JSDCLOUD-6318 Keep the feature "Send portal invitation" checkbox on customer's page

Closed

was split from

JSDCLOUD-1386 Customize Customer invitation e-mail and welcome email

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(6 mentioned in)

Activity

People

Assignee:: Unassigned

Reporter:: Amogh Sarda (Inactive)

Votes:: 83 Vote for this issue

Watchers:: 73 Start watching this issue

Dates

Created:: 06/Oct/2017 12:49 AM

Updated:: 19/Sep/2019 6:09 AM

Resolved:: 09/Jul/2018 4:36 AM