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  1. Jira Service Management Cloud
  2. JSDCLOUD-6318

Keep the feature "Send portal invitation" checkbox on customer's page

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    Description

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for previously raising this feature request and bringing it to our attention.

      Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.

      Thank you again for providing valuable feedback to our team!

      Lucas Silva
      Jira Service Management Cloud team

      Problem definition

      When the feature request JSDCLOUD-5651 was implemented, the ability to choose if the customer will receive an invite notification on the "Add customer" on the customer's page was removed.

      Suggested resolution

      Add the "Send portal invitation" checkbox back to the customer's page.

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          is related to

          Suggestion - JSDCLOUD-5651 Customise the portal invitation email and verification email sent to new customers

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              Unassigned Unassigned
              esantos@atlassian.com Eduardo Santos
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