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  1. Jira Service Management Cloud
  2. JSDCLOUD-5590

To allow users to sort dropdown list of request types alphabetically in the view issue page

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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      Problem Definition

      When open a JIRA Service Desk ticket in JIRA, users are currently not able to sort the request types dropdown list alphabetically. It would be great to have this feature available in Service Desk, so that if a customer has a long list of request types, users can easily choose the right request types.

      Suggested Solution

      Allow the ability to sort the request types from the dropdown list on view issue page

        1. requesttypes.JPG
          81 kB
          Ryan Justin

            rcrossman@atlassian.com Rachel Crossman
            rjustin Ryan Justin (Inactive)
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            35 Start watching this issue

              Created:
              Updated: