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  1. Jira Service Management Cloud
  2. JSDCLOUD-5590

To allow users to sort dropdown list of request types alphabetically in the view issue page

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Details

    • Suggestion
    • Resolution: Unresolved
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    Description

      Problem Definition

      When open a JIRA Service Desk ticket in JIRA, users are currently not able to sort the request types dropdown list alphabetically. It would be great to have this feature available in Service Desk, so that if a customer has a long list of request types, users can easily choose the right request types.

      Suggested Solution

      Allow the ability to sort the request types from the dropdown list on view issue page

      Attachments

        Issue Links

          is related to

          Suggestion - JRACLOUD-76703 Sort Components dropdown list alphabetically on issue create screen

          • Gathering Interest
          was cloned as

          Suggestion - JSDSERVER-6147 To allow users to sort dropdown list of request types alphabetically in the view issue page

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              rjustin Ryan Justin (Inactive)
              Votes:
              65 Vote for this issue
              Watchers:
              35 Start watching this issue

              Dates

                Created:
                Updated: