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  1. Jira Service Management Data Center
  2. JSDSERVER-6147

To allow users to sort dropdown list of request types alphabetically in the view issue page

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Details

    • Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      Problem Definition

      When open a JIRA Service Desk ticket in JIRA, users are currently not able to sort the request types dropdown list alphabetically. It would be great to have this feature available in Service Desk, so that if a customer has a long list of request types, users can easily choose the right request types.

      Suggested Solution

      Allow the ability to sort the request types from the dropdown list on view issue page

      Attachments

        Issue Links

          is cloned from

          Suggestion - JSDCLOUD-5590 To allow users to sort dropdown list of request types alphabetically in the view issue page

          • Gathering Interest

          Activity

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              Unassigned Unassigned
              smackie@atlassian.com Shannon S
              Votes:
              24 Vote for this issue
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              13 Start watching this issue

              Dates

                Created:
                Updated:

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