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  1. Jira Service Management Data Center
  2. JSDSERVER-6147

To allow users to sort dropdown list of request types alphabetically in the view issue page

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      When open a JIRA Service Desk ticket in JIRA, users are currently not able to sort the request types dropdown list alphabetically. It would be great to have this feature available in Service Desk, so that if a customer has a long list of request types, users can easily choose the right request types.

      Suggested Solution

      Allow the ability to sort the request types from the dropdown list on view issue page

          Form Name

            [JSDSERVER-6147] To allow users to sort dropdown list of request types alphabetically in the view issue page

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            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 981048 ]
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              Unassigned Unassigned
              smackie@atlassian.com Shannon S
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                Created:
                Updated: