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  1. Jira Service Management Cloud
  2. JSDCLOUD-5546

Add more filter options for customers in 'Requests' list

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    Description

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of https://jira.atlassian.com/browse/JSDCLOUD-4090 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

      Thank you again for your feedback!

      Akriti Gupta
      Jira Service Management Cloud team

      It'd be great if the customer had more options to filter the Requests list.
      For example by:

      • Version
      • Priority
      • Custom fields (f.ex. platform)

      It'd also be nice to have the sortable columns.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDSERVER-5338 Add more filter options for customers in 'Requests' list

          • Closed
          relates to

          Suggestion - JSDCLOUD-4090 As an administrator, I want to be able to make predefined filters to display issues under "My Requests" in the customer portal

          • Gathering Interest

          Suggestion - JSDCLOUD-5442 As a Service Desk admin I would like to customize fields and filtering in the requests page

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              7d66ec4812a4 Jan Havelka
              Votes:
              5 Vote for this issue
              Watchers:
              8 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: