Ability to Set Background Color based on Comment Restriction

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently, setting comment restriction on JIRA Service Desk does not provide a distinguish differentiation between internal comment, customer comment and agent comment. See below:

      It would be great if there is an option to color the background of the comments based on the restriction. That will ease reviewing the comments at a glance.

      Workaround

       

        1. sample.png
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          Richie Gee

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              Unassigned
              Reporter:
              Richie Gee (Inactive)
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                Created:
                Updated: