Details
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Suggestion
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Resolution: Unresolved
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None
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2
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2
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Currently, setting comment restriction on JIRA Service Desk does not provide a distinguish differentiation between internal comment, customer comment and agent comment. See below:
It would be great if there is an option to color the background of the comments based on the restriction. That will ease reviewing the comments at a glance.
Workaround
Attachments
Issue Links
- is related to
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JSDSERVER-4755 Ability to Set Background Color based on Comment Restriction
- Gathering Interest