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  1. Jira Service Management Cloud
  2. JSDCLOUD-4755

Ability to Set Background Color based on Comment Restriction

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently, setting comment restriction on JIRA Service Desk does not provide a distinguish differentiation between internal comment, customer comment and agent comment. See below:

      It would be great if there is an option to color the background of the comments based on the restriction. That will ease reviewing the comments at a glance.

      Workaround

       

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              Unassigned Unassigned
              rgee Richie Gee (Inactive)
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                Created:
                Updated: