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  1. Jira Service Management Data Center
  2. JSDSERVER-4755

Ability to Set Background Color based on Comment Restriction

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    • Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, setting comment restriction on JIRA Service Desk does not provide a distinguish differentiation between internal comment, customer comment and agent comment. See below:

      It would be great if there is an option to color the background of the comments based on the restriction. That will ease reviewing the comments at a glance.

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              Unassigned Unassigned
              rgee Richie Gee (Inactive)
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                Created:
                Updated:

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