Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-4755

Ability to Set Background Color based on Comment Restriction

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • None
    • 2
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, setting comment restriction on JIRA Service Desk does not provide a distinguish differentiation between internal comment, customer comment and agent comment. See below:

      It would be great if there is an option to color the background of the comments based on the restriction. That will ease reviewing the comments at a glance.

        1. sample.png
          sample.png
          31 kB

            [JSDSERVER-4755] Ability to Set Background Color based on Comment Restriction

            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            SET Analytics Bot made changes -
            UIS Original: 6 New: 3
            SET Analytics Bot made changes -
            UIS Original: 9 New: 6
            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 980969 ]
            SET Analytics Bot made changes -
            UIS Original: 6 New: 9
            SET Analytics Bot made changes -
            UIS Original: 3 New: 6
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3

              Unassigned Unassigned
              rgee Richie Gee (Inactive)
              Votes:
              40 Vote for this issue
              Watchers:
              18 Start watching this issue

                Created:
                Updated: