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  1. Jira Service Management Cloud
  2. JSDCLOUD-4647

Setting Customers Language Improvement

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Solution:

      At the moment, we finally have the great feature for the Customer to be able to set their language through their profile which makes support for multiple language is possible. Then, at the moment when a customer is created or sign up, the language will set to the default language and they need to go through another steps to set the language in the profile page.

      Suggested Solution:

      With that, it would be greater if we could have such feature for setting the language:

      1. The Service Desk Admin to set the Customer language through the Customer List page.
      2. Language to be included as a selectable field when a Customer is sign up to the portal.

            [JSDCLOUD-4647] Setting Customers Language Improvement

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              d0d1ba410583 Sushant Koshy
              jrahmadiputra Julian (Inactive)
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                Created:
                Updated: