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  1. Jira Service Management Data Center
  2. JSDSERVER-4647

Setting Customers Language Improvement

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Solution:

      At the moment, we finally have the great feature for the Customer to be able to set their language through their profile which makes support for multiple language is possible. Then, at the moment when a customer is created or sign up, the language will set to the default language and they need to go through antoher steps to set the language in the profile page.

      Suggested Solution:

      With that, it would be greater if we could have such feature for setting the language:

      1. The Service Desk Admin to set the Customer language through the Customer List page.
      2. Language to be included as a selectable field when a Customer is sign up to the portal.

          Form Name

            [JSDSERVER-4647] Setting Customers Language Improvement

            Yit Wei made changes -
            Link New: This issue relates to JSDSERVER-13087 [ JSDSERVER-13087 ]
            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]

            Charlie Marriott added a comment -
            Atlassian Update – 11 Jan 2021

            Hi,

            Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

            This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

            We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

            Regards,

            Jira Service Management, Server & Data Center

            Charlie Marriott added a comment - Atlassian Update – 11 Jan 2021 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Jira Service Management, Server & Data Center
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012903 ] New: JAC Suggestion Workflow 3 [ 3647620 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664721 ] New: JAC Suggestion Workflow [ 3012903 ]
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
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              Unassigned Unassigned
              jrahmadiputra Julian (Inactive)
              Votes:
              3 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: