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Suggestion
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Resolution: Unresolved
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79
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65
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Acceptance Criteria
- When a customer disables notifications / unsubscribes from the issue updates. It'd be interesting to have a way to see who has unsubscribed from customer notifications.
- is duplicated by
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JSDCLOUD-7812 Notify agent if customer disables notifications on an issue
- Closed
- is related to
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JSDSERVER-4110 As an Agent/Admin I'd like to see if a customer has disabled notifications
- Closed
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JSDCLOUD-6241 Ability to disable "Don't notify me" option from the Portal and email
- Gathering Interest
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JSDCLOUD-12873 Create customer notification variable to re-enable notifications
- Gathering Interest
- was cloned as
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JRACLOUD-81357 As an Agent/Admin I'd like to see if a user has disabled notifications
- Closed
- mentioned in
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