As an Agent/Admin I'd like to see if a customer has disabled notifications

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Customer Portal
    • None
    • 0
    • 2

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Acceptance Criteria

      • When a customer disables notifications / unsubscribes from the issue updates. It'd be interesting to have a way to see who has unsubscribed from customer notifications.

            Assignee:
            Unassigned
            Reporter:
            Nick Muldoon
            Votes:
            10 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: