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Suggestion
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Resolution: Unresolved
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42
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4
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Currently, attachments in the customer portal are contained within customer comments, but are not organised in any way. As an administrator, I believe it would be useful to keep all attachments in a section of the customer issues, that way all of them are contained in one central location and more organised.
- is related to
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JSDCLOUD-3301 Service Desk team members to attach customer-visible files to a ticket
- Closed
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JSDCLOUD-4361 Add ability for customers to delete own attachments through portal
- Closed
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JSDSERVER-4104 Organise Attachments in Customer Portal
- Closed
- relates to
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JSDCLOUD-4646 Enable attachments added via Jira issue create to be visible on the portal
- Gathering Interest