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  1. Jira Service Management Cloud
  2. JSDCLOUD-3561

Receiving requests by email: specify folder other than inbox

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • Email - Incoming
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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      In JSD, when you enable email requests the emails are picked up from the mail account's inbox.
      However, we want to pick up from a specific folder in the email account, like \Inbox\IsuesForJSD

      This feature is available in JIRA, it woudl be good to also have it in JSD.

            Unassigned Unassigned
            c60a0a40a7c2 Karl Hennermann
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