Status: Closed (View Workflow)
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
In JSD, when you enable email requests the emails are picked up from the mail account's inbox.
However, we want to pick up from a specific folder in the email account, like \Inbox\IsuesForJSD
This feature is available in JIRA, it woudl be good to also have it in JSD.
JSDCLOUD-1518 JIRA Service Desk mail handler do not have a field to choose mailbox or folder
- Not Being Considered
- is related to
JSDSERVER-3561 Receiving requests by email: specify folder other than inbox