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  1. Jira Service Management Cloud
  2. JSDCLOUD-3549

Review the documentation for "Customizing JIRA Service Desk permissions"

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      In the document Customizing JIRA Service Desk permissions, it's not clear that a customer must have "Create Issues" permissions to view previous created requests.

      This relates to the Suggestion JSD-3519

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Service Management Cloud'
            1. Jira Service Management Cloud
            2. JSDCLOUD-3549

            Review the documentation for "Customizing JIRA Service Desk permissions"

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

                In the document Customizing JIRA Service Desk permissions, it's not clear that a customer must have "Create Issues" permissions to view previous created requests.

                This relates to the Suggestion JSD-3519

                        2051614ef017 Joanna Kitanovic
                        tsoares Teilor Soares (Inactive)
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                          Created:
                          Updated:
                          Resolved:

                            2051614ef017 Joanna Kitanovic
                            tsoares Teilor Soares (Inactive)
                            Votes:
                            0 Vote for this issue
                            Watchers:
                            2 Start watching this issue

                              Created:
                              Updated:
                              Resolved: