Summary:

If we remove the "Create Issue" permission from the Project Permissions for "Service Desk Customer - Portal Access", it will make the Customers not able to view their previous requests, not just removing the ability to create request. Of course, it will be the same as well for other roles if we did remove the permission.

Steps to reproduce:

1. As a Customer, create several requests.
2. Login as an Agent and Admin of the SD project.
3. Move to the Project Administration.
4. Click on Permissions and Edit it.
5. Remove the "Service Desk Customer - Portal Access" from the "Create Issue" permission.
6. Login as the previous Customer and access the Portal.

Expected Results:

• The ability to create an issue will be lost (No Request Type is selectable), while the "Request" page still showing the previous created requests.

Actual Results:

• The ability to create an issue and view the previous raised requests is lost.

Notes:

• Tested on JSD 3.0.10 and it act as how it expected.