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  1. Jira Service Management Data Center
  2. JSDSERVER-3549

Review the documentation for "Customizing JIRA Service Desk permissions"

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      In the document Customizing JIRA Service Desk permissions, it's not clear that a customer must have "Create Issues" permissions to view previous created requests.

      This relates to the Suggestion JSD-3519

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          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-3519 Not able to view previous "Requests" without "Create Issue" permission

          • Low - Low priority issues
          • Closed

          Suggestion - JSDCLOUD-3549 Review the documentation for "Customizing JIRA Service Desk permissions"

          • Closed

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              Unassigned Unassigned
              tsoares Teilor Soares (Inactive)
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