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  1. Jira Service Management Cloud
  2. JSDCLOUD-3457

Ability to display or hide a field based on option selected from another field

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      Update 27 February 2023

      The functionality described in this request refers to fields in screens. JSM has now released forms to all customers. Using forms you can build dynamic/conditional logic to determine which fields should be displayed, based on the value of another field.   We recommend that you use forms to achieve this functionality or look at Marketplace apps, such as Extension for Jira Service Management.

       

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        Update 27 February 2023 The functionality described in this request refers to fields in screens. JSM has now released forms to all customers. Using forms you can build dynamic/conditional logic to determine which fields should be displayed, based on the value of another field.   We recommend that you use forms to achieve this functionality or look at Marketplace apps, such as Extension for Jira Service Management .  

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Currently you cannot pull values to populate one field from another field.

      Suggested Solution

      As a admin or user of the system I'd like to show/hide a field on a screen based upon options selected from another field as well as pull values from other fields.

              96677a1d9b4c Sam Knight
              jcastro Jose Castro (Inactive)
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