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UIS:
6
Support reference count:
9
Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

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Currently you cannot pull values to populate one field from another field.

Multi select custom field 'Reason' has 'Other' value. If it is selected, a text box custom field appears and customer is required to type in a comment
Date custom field 'Due Date' is not required. If Due date is filled in a multi select custom field 'reason' appears and is required

incorporates

JSDSERVER-4363 Ability to pop up dynamic warning messages when customers select different options from a Select List custom field

is cloned from

JRASERVER-41352 Ability to display or hide a field based on option selected from another field

is duplicated by

JSDSERVER-4054 Show or hide field in portal based on another field value

relates to

JSDCLOUD-3457 Ability to display or hide a field based on option selected from another field

Ability to display or hide a field based on option selected from another field